WELCOME TO IOLO SUPPORT
How can we help?
Live Technical Support
Click to learn more about our affordable
24×7 premium support, or call now:
We are working to improve your subscription!
Iolo currently uses sticky.io (formerly LimeLight) and PayPro Global, to securely process transactions on behalf of iolo.
- You may notice your subscription will appear on your banking statement as “IOLO.com“, “RealDefense LLC“, “PAYPRO*IOLO“, or “PAYPAL *IOLO COM” for US customers and depending on regional location, PAYPROSOFTWARE, PAYPRO, PAYPROEUROPE or Paypro for international customers.
- Email receipts will come from support@mail.iolo.com or sales@payproglobal.com
- If you use PayPal, the merchant will appear as “RealDefense LLC“, “PAYPRO*IOLO“, or “PAYPAL *IOLO COM
Iolo takes your privacy and payment security seriously, and it is our top priority. We thank you for your continued business!
Solutions
Knowledge Base
Getting Started
How to Update Your iolo Product to the Latest Version
Cleaning up hazardous and space-wasting junk files
How to Use System Mechanic’s File De-Duplicator
Purchase Questions
What is the iolo product Whole Home License?
How will my purchase show on my bank statement?
iolo technologies sales / refund policy
I purchased System Mechanic from Yahoo and have subscription questions
I purchased System Mechanic or Search and Recover from AOL and have subscription questions
We are working to improve your subscription!
iolo My Account
System Mechanic
System Mechanic Minimum System Requirements
How to Install and Activate System Mechanic
How to Install and Activate System Mechanic Professional
How to Install and Activate System Mechanic Ultimate Defense
How to Use System Mechanic’s File De-Duplicator
Malware Killer
How Do I Install and Activate Malware Killer?
Malware Killer Frequently Asked Questions
ByePass
How to Install ByePass in System Mechanic Ultimate Defense
Install ByePass in Microsoft Edge Chromium
Install and Uninstall ByePass in Firefox
How to Uninstall ByePass from Chrome, Edge and Firefox
ByePass Will Not Let Me Add More Than 5 Accounts
I forgot my ByePass Master Password
ByePass Frequently Asked Questions
Product Activation
How to Install and Activate System Mechanic
How to Install and Activate System Mechanic Professional
How to Install and Activate System Mechanic Ultimate Defense
How Do I Install and Activate Malware Killer?
How Do I Install and Activate DriveScrubber?
How Do I Install and Activate Privacy Guardian?
How Do I Install and Activate Search and Recover?
How Do I Install and Activate System Shield?
DriveScrubber
Does DriveScrubber wipe free space?
Privacy Guardian
Is Privacy Guardian included in System Mechanic
How To Disable Or Enable Browser Saved Passwords From Being Removed?
How to prevent clearing of data from trusted websites?
Privacy Guardian Fingerprinting Extension
Privacy Guardian Frequently Asked Questions
Installation and Uninstall
How to Install and Activate System Mechanic
How to Install and Activate System Mechanic Professional
How to Install and Activate System Mechanic Ultimate Defense
How Do I Install and Activate Malware Killer?
How Do I Install and Activate DriveScrubber?
How Do I Install and Activate Privacy Guardian?
How Do I Install and Activate Search and Recover?
How Do I Install and Activate System Shield?
How do I uninstall my iolo product
How Do I Uninstall SCU (System Checkup)
Other
How to create a Windows system snapshot for troubleshooting purposes
How to disable automatically checking for updates in System Mechanic
Need a PC Mechanic?
Let our experts help you
LiveTech is our affordable, 24/7 premium technical support that can help you solve virtually any technology issue. Let our utility software experts help to remove malware; set up Amazon Echo/Alexa; optimize printers, modems, and routers; block browser popups and adware, and more.
Learn More
